Privacy Policy

1. Introduction

VRLY Ventures LLC ("Company," "we," "us," or "our"), operating as StayCareInfo, provides this Privacy Policy to explain how we collect, use, disclose, and protect your information when you visit staycareinfo.com (the "Site") or use our senior care matching services.

By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use our Site.

2. Information We Collect

2.1 Information You Provide

When you submit our care matching form, we collect:

• Name and email address
• Phone number (optional)
• ZIP code and geographic location
• Type of care needed (e.g., in-home care, assisted living, memory care, hospice)
• Timeline and urgency of care needs
• Payment source information (e.g., private pay, Medicare, Medicaid)
• Patient age range and relationship to the person seeking care
• Description of care situation and specific needs

2.2 Information Collected Automatically

When you visit our Site, we automatically collect:

• IP address
• Browser type and user agent
• Pages visited and referring URLs
• UTM parameters and campaign tracking data
• Device type and operating system
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

• Match you with senior care providers in your area that handle your specific type of care
• Share your care request with qualified providers and care networks so they can contact you
• Communicate with you about your care request
• Improve our matching service and Site functionality
• Generate and publish helpful senior care content
• Detect and prevent duplicate or fraudulent submissions
• Comply with legal obligations

4. How We Share Your Information

This is a lead generation service. The primary purpose of collecting your information is to connect you with senior care providers. When you submit our care matching form, you consent to the following sharing:

4.1 Care Providers (Direct Buyers)

We share your care request information, including your name, contact details, location, care type, timeline, and situation description, with senior care providers who serve your area and handle your type of care. These providers may contact you by email, phone, or text to discuss your care needs.

4.2 Care Matching Networks (Affiliate Partners)

If we do not have a direct care provider match in your area, we may share your information with third-party care matching networks that work with providers in your region. These networks operate under their own privacy policies.

4.3 Service Providers

We use third-party services for hosting, email delivery, analytics, and content generation. These providers access your data only to perform services on our behalf.

4.4 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, safety, or property.

5. Data Retention

We retain your care request information for up to 36 months after submission to support follow-up matching, detect duplicates, and improve our service. After this period, data is deleted or anonymized. You may request earlier deletion by contacting us.

6. Data Security

We use commercially reasonable measures to protect your information, including encrypted connections (HTTPS), secure hosting, and access controls. However, no method of electronic transmission or storage is 100% secure.

7. Your Rights and Choices

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of future communications
• Request that we stop sharing your information with care providers

To exercise these rights, email us at legal@staycareinfo.com.

8. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt Out of Sale: We share your personal information with care providers and affiliate networks in exchange for compensation, which may constitute a "sale" under CCPA. You may opt out of this sharing. See our Do Not Sell My Personal Information page.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

In the preceding 12 months, we have collected and shared the categories of personal information described in Sections 2 and 4 of this policy. To submit a CCPA request, email legal@staycareinfo.com with the subject "CCPA Request."

9. Cookies and Tracking

We use cookies and similar technologies to operate our Site and understand how visitors use it. For details, see our Cookie Policy.

10. Third-Party Links

Our Site may contain links to provider websites and other third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

11. Children's Privacy

Our Site and services are intended for adults age 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights:

StayCareInfo c/o VRLY Ventures LLC
1346 How Lane, Unit 7
North Brunswick Township, NJ 08901
Email: legal@staycareinfo.com